Our Executive Program for Infraservice Management just had two great lectures from Oskar Almen, PA Consulting Group and by Ralf Blomqvist, Main Dialog. Oskar discussed the challenges within the infrastructure industry and how to succéed in new business constellations. Ralf, who lectured his 35th time in a Executive School program, talked about how you should think regarding segmenting your customers and how to act when the customers do not behave the way the company want them to act.